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Service - Pre-Sale - After-Sale - Inquiries

telegroup service, assistence

Over the years, TELEGROUP has structured a dedicated Service to the coverage of the needs of the customers, in order to ensure a total support before and after the sale.

Service - Pre-Sale

The company, after years of experience, was able to deduce that most of the problems or failures that may occur on the equipment, can be largely attributed to improper sizing. From here, the decision to offer, from the sizing step, a pre-sales complete support, so as to put the Customer in a position to make an efficient, reliable and durable choice.

Service - After-Sale

Although with the proper dimensioning of equipment, problems or faults can be minimized, TELEGROUP, offers its customers an After Sales service, which can be done either by phone or through the intervention of our technicians on site, in reference the failure type and needs of the Customer. The Company also offers a range of Maintenance Contracts, in order to subject the unit to an annual or semi-annual test, designed to check the status of operation, to avoid the possibility of exposure to malfunctions over the years.

For any inquiries related to Service, please kindly fill out the below form. Your request will be processed as soon as possible.



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(ex.D.lgs 196/03) Pursuant to the contents of Legislative Decree 196/2003 - Personal Data Protection Code - the user gives the Telegroup the authorization to process personal data as paper documents and/or by means of IT systems, and to collect them in its own Database. Personal data will be strictly used, by Telegroup (the "data controller" of personal data processing), for the specific purposes of internal uses, exclusively in order to provide the service or assistance requested by the user. Specific security measures are adopted to prevent loss of data, illegal or incorrect use of the same and unauthorised access.